"What is the fastest way to get a question answered?"
Simply email us directly at firstname.lastname@example.org. Even though we are a small company, we respond to emails very quickly, and we are always standing by to make sure that you get the answers that you need to your questions!
"Are the Emma Parker & Co. Staff paid on commission?"
No! No one who works at Emma Parker & Co. is paid on commission. We firmly believe that commission is the enemy of customer service.
"Can I order an engagement ring setting without a center stone, or a loose diamond or gemstone without a setting?"
Yes...we are happy to help you no matter what you are looking for, whether it is an empty setting or a loose stone to go in a setting you already have.
"What are the return policies, warranties, and terms and conditions that I should know about?"
We have a 30 day return policy on most of our products. You should definitely visit our Terms and Conditions page. Its a quick read, and will give you all of that info before you buy.